Jim's Trees
Disclosure: Jim's Trees is a client of Optimising, the agency founded by our publisher, James Richardson. It holds position 1 as a featured placement. Its score comes from the same rubric and the same kind of evidence as every other business in this guide.
Our two cents
Jim's Trees is a franchise network offering tree removal, pruning and stump grinding across Melbourne. Its Melbourne Google listing shows 4.8 stars from 345 reviews, and its national ProductReview listing shows 4.9 from 792. The network publishes $10 million insurance, free quotes and an $800 to $1,200 average removal figure. It suits households wanting a quick quote for routine work. The main caveat: each job is done by a local franchisee, so ask that operator for their own arborist qualifications and insurance certificate.
Why it makes the list
- Melbourne Google listing rated 4.8 from 345 reviews [google.com]
- National ProductReview listing rated 4.9 from 792 reviews, 98% positive [productreview.com.au]
- Publishes an indicative Melbourne removal range of $800 to $1,200 and offers free, no-obligation quotes [jimstrees.com.au]
- 24/7 customer line (131 546) and a published permit guide with arborist report help [jimstrees.com.au]
What to consider
- Work is done by independent local franchisees, so quality, qualifications and equipment can vary; the network does not publish AQF levels for its Melbourne arborists.
- Published insurance is $10 million, lower than the $20 million public liability several Melbourne competitors state.
- No case studies or named Melbourne projects to judge past work.
- Complaints process is a single email address with no published timeframe or escalation path, and no customer guarantee was found on the pages loaded.
- Site figures are inconsistent (10,000+ five-star reviews vs 772+ ProductReview reviews; about 4,000 vs almost 5,700 franchisees).
- Not verified: AQF qualifications of Melbourne franchisees, Current certificate of currency, Number of Melbourne tree franchisees, Arboriculture Australia or VTIO membership, Any written customer guarantee, SWMS and WorkSafe practices, Jim's Trees founding year.
- Services
- Tree removal, Tree pruning and lopping, Stump grinding and removal, Wood chipping and mulching, Arborist reports, Emergency and storm work, Palm tree removal, Land clearing, Commercial and council works
- Service area
- Melbourne and throughout Victoria
- Pricing
- Melbourne arborist page says the average tree removal price 'typically falls within the range of $800 to $1200', with cost depending on size, condition, access and permits. Free, no-obligation quotes. No itemised price list. [jimstrees.com.au]
- Location
- Franchise network of local service-area operators; franchisor head office in Mooroolbark VIC
- Independent reviews
- 4.8 on Google (Jim's Trees & Stump Removal Melbourne) (345 reviews) · 4.9 on ProductReview.com.au (Jim's Tree and Stump Removal, national listing) (792 reviews)
- Website
- jimstrees.com.au
Research basis: desk research, checked 28 October 2026. No service was purchased or tested. Commercial relationship: yes, disclosed above. Spotted an error? Send a correction.