Business assessment · Tree removal

The Tree Company

Tree removal · Depots in Surrey Hills, Preston and Flemington VIC

Evidence confidence: High
Our two cents

Best suited to large or complex tree projects.

The Tree Company is a Melbourne arboricultural firm founded in 2000, with depots in Surrey Hills, Preston and Flemington and a team of about 85. It handles removals, pruning, bracing, planting and habitat work, names clients such as Parks Victoria and VicRoads, and is a gold sponsor of the Victorian Tree Industry Organisation. It suits complex, commercial or high-value trees. Its Google rating of 4.7 from 110 reviews trails some peers, and it publishes no pricing.

Worth considering for

  • Founder named with an Advanced Diploma in Horticulture/Arboriculture from the University of Melbourne [thetreecompany.com.au]
  • Listed as a gold sponsor on the VTIO sponsor banner [vtio.org.au]
  • States ISO 45001, 9001 and 14001 certification by QAS International [thetreecompany.com.au]
  • Names government and infrastructure clients including Parks Victoria, VicRoads and the Level Crossing Removal Authority [thetreecompany.com.au]

Check before booking

  • No published pricing or statement that quotes are free.
  • Google rating of 4.7 is lower than several smaller competitors.
  • Individual qualifications are listed only for the founder; quoting and crew arborists have no stated qualification levels.
  • Not verified: ISO certification status on the certifier's register, Insurance amounts on the linked certificates, Arboriculture Australia and ISA membership (logos only), Names of the 20 councils it says it contracts with.

How the score adds up.

Method v1 · Tree removal
Expertise and capability 25 / 25 Specialised arboricultural firm founded in 2000 (ABN from 2006) with a named founder holding a University of Melbourne arboriculture diploma and a co-director who joined as senior consulting arborist.
Evidence of work 17.5 / 25 Long list of named government, construction and school clients and one council project page, but no detailed write-ups with scope and outcomes.
Customer experience 16 / 20 Google 4.7 from 110 reviews on the main listing plus 5.0 from 5 on the northern depot; combined about 4.7 from 115, which fits the 4.5+ with 30+ anchor.
Transparency 9 / 15 Clear services, contact page and council permit guides, but no pricing, no ABN on site and the homepage does not say quotes are free.
Professional standards 12 / 15 VTIO gold sponsorship is independently listed; ISO certifications name the certifier and insurance certificates are linked, though ISO status and amounts were not independently checked.

Total: 80/100 (method v1). Points are rounded for display; the total is rounded once from exact values. Compare scores only within the same category. This is an editorial assessment, not a customer rating.

What the assessment is based on.

Independent Google, ABR and VTIO sources line up with a detailed website naming people, clients and certifications.

  • Google (The Tree Company, Canterbury Rd) rating 4.7 from 110 reviews (and 1 more)
    google.com (opens in a new tab)
    Independent sourceChecked 28 October 2026
  • Gold sponsor of the Victorian Tree Industry Organisation (sponsor banner uploaded August 2026) (and 1 more)
    vtio.org.au (opens in a new tab)
    Independent sourceChecked 28 October 2026
  • ISO 45001, ISO 9001 and ISO 14001 systems 'independently certified by QAS International' (and 1 more)
    thetreecompany.com.au (opens in a new tab)
    Business’s own claimChecked 28 October 2026
  • $20 million public liability insurance; public liability, professional indemnity and WorkCover certificates linked
    thetreecompany.com.au (opens in a new tab)
    Business’s own claimChecked 28 October 2026
  • Founder Tom Aldous completed an Advanced Diploma in Horticulture/Arboriculture through the University of Melbourne; co-director Carl Dalla Riva joined in 2013 as Senior Consulting Arborist (and 1 more)
    thetreecompany.com.au (opens in a new tab)
    Business’s own claimChecked 28 October 2026
  • Company ABN active from 1 Aug 2006, main business location VIC 3127
    abr.business.gov.au (opens in a new tab)
    Independent sourceChecked 28 October 2026
  • Named clients include DEECA, Parks Victoria, VicRoads, Level Crossing Removal Authority, John Holland Group, Fulton Hogan and schools such as Camberwell Girls Grammar and Fintona Girls School; states contracts with 20 councils (and 1 more)
    thetreecompany.com.au (opens in a new tab)
    Business’s own claimChecked 28 October 2026
  • Project page: nest box installation for Manningham City Council
    thetreecompany.com.au (opens in a new tab)
    Business’s own claimChecked 28 October 2026
  • Council-by-council permit guides for Bayside, Boroondara, Monash, Yarra, Stonnington, Whitehorse, Banyule, Kingston, Port Phillip and Glen Eira
    thetreecompany.com.au (opens in a new tab)
    Business’s own claimChecked 28 October 2026

Research basis: desk research, checked 28 October 2026. No service was purchased or tested, and no first-hand experience is claimed.

Something needs correcting?

If a fact here is wrong or out of date, send it to us with a link to evidence. Corrections are free and do not require a business relationship. A submission does not change a score by itself.