Business assessment · Tree removal

Total Tree Care

Tree removal · Depot in Dandenong VIC (per its Google listing)

Evidence confidence: Moderate
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Our two cents

Best suited to south-east suburbs, storm make-safes.

Total Tree Care is a family-owned arborist business with a Dandenong depot that says it has worked across greater Melbourne since 1996. It offers removal, pruning, stump grinding, arborist reports and 24/7 storm make-safe work, publishes $20 million public liability cover and free quotes, and has a Google rating of 4.9 from 70 reviews. It suits south-east households and emergency jobs. It names no staff or qualifications, and its past-work photos carry no captions or project detail.

Worth considering for

Check before booking

  • No named staff or stated arborist qualification levels.
  • Past work is shown as uncaptioned photos with no project detail.
  • Experience is stated inconsistently (29 and 30 years) and the current ABN dates from 2012.
  • Not verified: Arboriculture Australia, VTIO and ISA membership, CM3 accreditation status, Contents of certificates of currency, 1996 founding year.

How the score adds up.

Method v1 · Tree removal
Expertise and capability 17.5 / 25 Specialised tree business claiming operation since 1996 with consulting services, but no named people or qualifications; current ABN dates from 2012.
Evidence of work 12.5 / 25 Uncaptioned photo gallery and short testimonials only.
Customer experience 18 / 20 Google 4.9 from 70 reviews.
Transparency 9 / 15 Free quotes, depot suburb, phone, email and office hours, but no pricing or ABN on site.
Professional standards 10.5 / 15 Documents $20 million liability, WorkCover and CM3-based training with certificates linked; memberships are logos only and not independently verified.

Total: 68/100 (method v1). Points are rounded for display; the total is rounded once from exact values. Compare scores only within the same category. This is an editorial assessment, not a customer rating.

What the assessment is based on.

Independent Google rating and ABR record, but most credentials are logos or claims and work evidence is thin.

Research basis: desk research, checked 28 October 2026. No service was purchased or tested, and no first-hand experience is claimed.

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